Product Warranty Information


Ledge Product Warranty



For Purchases Made On or After January 1, 2025

In-Pool Furniture


All Ledge In-Pool Furniture is guaranteed to be free from material defects and shall not splinter, crack, chip, peel, or rot.

  • 15 years for residential use
  • 10 years for commercial use

Outdoor Patio Furniture


All Ledge Furniture is guaranteed to be free from material defects and shall not splinter, crack, chip, peel, or rot.

  • 20 years for residential use
  • 10 years for commercial use


Games


All Ledge games are warranted to perform as expected.

  • 15 years for residential use
  • 3 years for commercial use

Fire Pits


All Ledge Fire Pits are protected against defects in materials and workmanship.

  • 10 years for residential use
  • 5 years for commercial use

Laze Floats


All Ledge Laze Floats are guaranteed to perform as expected.

  • 10 years for residential or commercial use

Warranty Exclusions


The following are not covered under the limited warranty:

  • Improper assembly, disassembly, or mishandling
  • Modifications or unauthorized coatings
  • Exposure to heat from grills, fire pits, or reflected sunlight
  • Wear and tear, neglect, or incompatible product use
  • Lack of maintenance (see maintenance guide)
  • UV fading (products are UV-resistant but may fade)
  • Color or pattern variation between purchases
  • Rust/corrosion of hardware, especially in saltwater
  • Improper water chemical balance
  • Damage from environmental conditions or vandalism

Warranty Does Not Cover:


  • Transportation, labor, or assembly costs
  • Incidental or consequential damages
  • Any parties other than the original owner

Submitting a Warranty Claim

Please have proof of purchase ready when submitting your claim. Contact our customer service team for assistance.



Product Warranty for Purchases Prior to January 1, 2025

In-Pool Product Warranty


Signature Products

In-pool chairs and tables are free from material defects and will not splinter, crack, chip, peel, or rot.

  • 2 years for residential use from the date of purchase

Laze Pillows

Laze Pillows must be removed from the pool after use to maintain warranty.

  • 1-year warranty on manufacturer defects
  • Fabric, zippers, seams, and grommets warranted for 1 year
  • Normal wear and tear is not covered

Outdoor Furniture & Games Product Warranty


Plastic Products

Shall be free from defects and not splinter, crack, chip, peel, or rot.

  • 10 years for residential use

Hardware

  • 5 years warranty for residential use

Fabric

Marine-grade solution-dyed acrylic fabrics are:

  • Warranted against light fastness for 10 years
  • Warranty does not cover rips, tears, frays, or seam damage