Product Warranty Information
Ledge Product Warranty
For Purchases Made On or After January 1, 2025
In-Pool Furniture
All Ledge In-Pool Furniture is guaranteed to be free from material defects and shall not splinter, crack, chip, peel, or rot.
- 15 years for residential use
- 10 years for commercial use
Outdoor Patio Furniture
All Ledge Furniture is guaranteed to be free from material defects and shall not splinter, crack, chip, peel, or rot.
- 20 years for residential use
- 10 years for commercial use
Games
All Ledge games are warranted to perform as expected.
- 15 years for residential use
- 3 years for commercial use
Fire Pits
All Ledge Fire Pits are protected against defects in materials and workmanship.
- 10 years for residential use
- 5 years for commercial use
Laze Floats
All Ledge Laze Floats are guaranteed to perform as expected.
- 10 years for residential or commercial use
Warranty Exclusions
The following are not covered under the limited warranty:
- Improper assembly, disassembly, or mishandling
- Modifications or unauthorized coatings
- Exposure to heat from grills, fire pits, or reflected sunlight
- Wear and tear, neglect, or incompatible product use
- Lack of maintenance (see maintenance guide)
- UV fading (products are UV-resistant but may fade)
- Color or pattern variation between purchases
- Rust/corrosion of hardware, especially in saltwater
- Improper water chemical balance
- Damage from environmental conditions or vandalism
Warranty Does Not Cover:
- Transportation, labor, or assembly costs
- Incidental or consequential damages
- Any parties other than the original owner
Submitting a Warranty Claim
Please have proof of purchase ready when submitting your claim. Contact our customer service team for assistance.
Product Warranty for Purchases Prior to January 1, 2025
In-Pool Product Warranty
Signature Products
In-pool chairs and tables are free from material defects and will not splinter, crack, chip, peel, or rot.
- 2 years for residential use from the date of purchase
Laze Pillows
Laze Pillows must be removed from the pool after use to maintain warranty.
- 1-year warranty on manufacturer defects
- Fabric, zippers, seams, and grommets warranted for 1 year
- Normal wear and tear is not covered
Outdoor Furniture & Games Product Warranty
Plastic Products
Shall be free from defects and not splinter, crack, chip, peel, or rot.
- 10 years for residential use
Hardware
- 5 years warranty for residential use
Fabric
Marine-grade solution-dyed acrylic fabrics are:
- Warranted against light fastness for 10 years
- Warranty does not cover rips, tears, frays, or seam damage